Privacy Policy

Privacy policy

Our privacy policy reflects the value and appreciate the trust and confidence you place in us and our website.  Accordingly, we adhere to the highest ethical standards in gathering, using and storing information about you.  As evidence of this commitment, we undertake to adhere to the following principles in our privacy policy in relation to the personal information you give to us about you.

1. Collection

We will only collect personal information which is necessary in relation to the provision of our services or for our other functions or activities.  If appropriate, we will tell you why we are collecting personal information and how we plan to use it, or these things will be obvious when we collect the information.  If you decline to provide us with the personal information, it may result in us being unable to provide you with some or all of our services, functions or activities.

The types of personal information we usually collect are your contact details (eg. name, email address, telephone number), occupation, job title or position and your areas of expertise or interest.  Where relevant, we may ask you for other information such as your membership of professional associations or boards or, in rare cases, financial information.

This information will be collected by lawful and fair means.

2. Collecting your information using this website

We generally only collect personal information from this website when it is provided voluntarily by you.  For example, when you fill in a form to subscribe to our publications or to register to attend a seminar.

When you visit this website or download information from it, our Internet Service Provider makes a record of your visit and records information such as your internet address, your domain name (if applicable), the date and time of your visit to the website, the pages you access, the documents you download, links from other websites you follow to reach our website, and the type of browser you use. However, this information is anonymous and is only used for statistical and website development purposes.

3. Use of cookies

A cookie is a small amount of information stored on your computer by our website server.  It is information that your web browser sends back to our website server whenever you visit it again.

This cookie information allows us to tailor a website to reflect your historical preferences.  In this situation, the cookie identifies your browser, not you personally. No personal information is stored within our cookies.

Most web browsers allow you to exercise control of these files on your computers by erasing them, blocking them, or notifying the user when such a file is stored. However, doing this may frustrate or hinder your access to areas of our website.  You should refer to your browsers’ instructions to learn about those functions.

4. Use and disclosure

We will only use your personal information to administer our business, provide and market our services, products and events to you, and to enhance and develop our relationship with you.  If we intend to use your personal information for the secondary purpose of direct marketing, such as by adding you to a marketing database, and you have not already consented to this use, we will notify you and will give you an opportunity to opt out of that secondary use.

We may share your personal information with our service providers, agents, contractors and strategic partners from time to time to help us to provide and market our services to you, without your consent.  For customers of our business matching service we may disclose your contact details to other industry participants so they can contact you to discuss your particular capabilities or experience or the goods you produce or services you provide.

We may also use or disclose your personal information if required or authorised by law or if otherwise permitted under the Privacy Act 1988 (Cth).

We will maintain a written record of the use or disclosure of your personal information as required by law.

5. Data security

We will take reasonable steps to protect your personal information that we hold from misuse, loss and from unauthorised access, modification or disclosure.

We use a variety of physical and electronic security measures to keep your personal information secure, including restricting physical access to our offices, firewalls and secure databases. However, the internet and email are not always secure.  If you use them to send us any information you do so at your own risk and we take no responsibility for the security or confidentiality of that information.

If the personal information we collect is no longer needed for any of the purposes set out in Item 4 of this Privacy Policy and we are not required by law to retain it, we agree to take reasonable steps to destroy or de-identify it.

6. Access and correction

We will take reasonable steps to ensure the personal information you provide us and that we store is accurate and complete.

You have a right to access your personal information we hold, except in certain circumstances specified in thePrivacy Act 1998 (Cth).  If you want to request access to your personal information or obtain a more in depth explanation about how we handle your personal information please contact us at:

info@qmisolutions.com.au
+61 7 3364 0700
+61 7 3364 0786

You will need to present appropriate identification to us before we will allow you access to information we keep about you.

If you notify us that the personal information we hold about you is inaccurate, incomplete, not up to date, irrelevant or misleading, we agree to take reasonable steps to correct it.

If we deny your request to access or correct your personal information we will tell you why. We will not deny your request to correct information without a good reason, and then only to the extent we are permitted to do so at law. [We may charge you a reasonable fee to access the personal information.]

7. Anonymity and consequences of not providing information

We agree to allow you to remain anonymous, if you desire, in your dealings with us, unless it is impracticable or we are required or authorised by law to deal with individuals who have identified themselves or you identify yourself.

You do not have to provide us with your personal information to use our website. However, if you do not provide us with your information, you may not be able to use all the features of our website.

If you do not provide us with your personal information we may be unable to supply you with services and notify you of our offers.

8. Disclosure to overseas recipients

We are unlikely to disclose your personal information to overseas recipients.  However, if we do disclose your personal information to overseas recipients, we will do so in accordance with this Privacy Policy and the Privacy Act 1998 (Cth).  Please contact us if you would like information about the requirements for trans border data flow by using the details provided at item 6 of this Privacy Policy.

9. Complaints

If you would like to make a complaint because you feel your privacy has been breached or because you feel that we have failed to adhere to this Privacy Policy, you should contact us using the details provided at Item 6.

We will investigate your complaint and provided you cooperate with us we will advise you of the outcome of our investigations within a reasonable time.

10. Variation

We may vary this policy at any time at our complete discretion. Changes will be effective immediately upon publication.